Frequently Asked Questions
WHAT IS YOUR RETURN POLICY?
Unfortunately, we do not accept returns/exchanges. If you have an issue with your order (i.e. you received a defective item or your order was damaged during shipping), please email us at email@example.com within fourteen (14) days of receiving your order and we will try our best to find a solution. Please include your order number in the subject line.
WHAT ARE MY DELIVERY OPTIONS?
DO YOU SHIP INTERNATIONALLY?
We currently deliver to Indonesia, Malaysia, Philippines, Thailand & Australia. International orders are shipped via international courier. Fees are charged based on weight.
THE BOOK I WANT IS SOLD OUT! WILL YOU BE ORDERING MORE?
Drop us an email at firstname.lastname@example.org and we'll let you know when it's back in stock!
DO YOU ACCEPT SUBMISSIONS FOR STOCKING BOOKS?
• Artist Name
• Publisher (if any), otherwise ‘Self-Published’
• Recommended Retail Price
• Genre (Artist Book, Photo Book, Zine, Magazine/Periodical, etc.)
• PDF (with cover image and at least 10 pages from your publication)
DO YOU STOCK SECONDHAND BOOKS?
Nope, all our books are brand new!
ARE YOU A PUBLISHER OR A PRINTING SERVICE?
No, but we're happy to direct you to suitable publishers/printing services!