Frequently Asked Questions

WHAT IS YOUR RETURN POLICY?

Unfortunately, we do not accept returns/exchanges. If you have an issue with your order (i.e. you received a defective item or your order was damaged during shipping), please email us at hello@thingbooks.shop within fourteen (14) days of receiving your order and we will try our best to find a solution. Please include your order number in the subject line.

WHAT ARE MY DELIVERY OPTIONS?

Local orders above S$75.00 qualify for free delivery!

For orders below S$75.00, delivery is chargeable at S$5.00 per order. Small orders below 100g are chargeable at S$2.00.

Orders are processed, packed and sent out within 1 - 3 working days.

DO YOU SHIP INTERNATIONALLY?

We currently deliver to Indonesia, Malaysia, Philippines, Thailand & Australia. International orders are shipped via international courier. Fees are charged based on weight.

THE BOOK I WANT IS SOLD OUT! WILL YOU BE ORDERING MORE?

Drop us an email at hello@thingbooks.shop and we'll let you know when it's back in stock!

DO YOU ACCEPT SUBMISSIONS FOR STOCKING BOOKS?

We're always excited to see new work by artists! If you would like to share your publications with us, please email us at hello@thingbooks.shop with the following details —

• Title of Publication
• Artist Name
• Publisher (if any), otherwise ‘Self-Published’
• Recommended Retail Price
• Genre (Artist Book, Photo Book, Zine, Magazine/Periodical, etc.)
• PDF (with cover image and at least 10 pages from your publication)

As we specialise in art books, artists’ books, photo books, and zines, we do not accept submissions of fiction/poetry books as they do not fit within our selection here at Thing Books.

DO YOU STOCK SECONDHAND BOOKS?

Nope, all our books are brand new!

ARE YOU A PUBLISHER OR A PRINTING SERVICE?

No, but we're happy to direct you to suitable publishers/printing services!